Frequently asked questions (FAQ)¶
If you do not find the assistance you need here, contact IBM Quantum via Slack for help.
What background knowledge do I need?
IBM Quantum Lab lets you use Qiskit code to create quantum circuits in a Jupyter notebook environment. Therefore, an understanding of Jupyter notebooks and Qiskit will be helpful. Additionally, at least some understanding of linear algebra will help you better understand quantum computing.
Where should I start?
For collaborators who are new to Qiskit, IBM Quantum Lab, or Jupyter notebooks, we recommend starting with the Code your first quantum circuit tutorial. More advanced users might want to start with the Getting started with Qiskit tutorial, or other Qiskit tutorials.
How are providers, hubs, groups, and projects related?
Hubs, groups, and projects are the organization levels for providers. At the lowest level, collaborators (non-administrator users) are members of projects. Projects are members of groups, and groups are members of hubs. An organization typically has one hub, which can be divided into any number of groups. Each group can then be divided into any number of projects. Administrators assign access to systems at the project and group level.
See this topic for more information: Providers.
Where is my API token?
Your API token is on your IBM Quantum Dashboard, near the top for easy access.
How can I use systems that are accessible through the Premium Plan?
Organizations that belong to the IBM Quantum Network can use systems that are accessible through the Premium Plan. Learn about joining at this link. Educators and researchers can also make reservations and access other benefits by signing up for one of the special programs we offer. Go to the Educators program sign-up form or the Researchers program sign-up form for more information.
How do I make a reservation for time on a system?
For IBM Quantum Network members, as well as for educators and researchers in our special programs, hub administrators can reserve time for collaborators to use systems so you do not have to wait in a queue. Each collaborator can view his or her upcoming reservations on the details page for the relevant system. Contact your administrator for more information.
How do I share a notebook?
To share a notebook, open it in Lab, then click File → Download. Share your downloaded file with others by using your preferred method.
What is the Educators program?
This program helps teachers in the growing quantum field connect with one another and provides the learning resources, tools, and systems access they need to provide quality educational experiences. It includes a larger share of the fair-share queue on systems accessible through the Open Plan, access to additional systems via the Premium Plan, a private slack channel for collaboration with other educators in the program, and more. Learn more at the Educators program web site.
What is the Researchers program?
This program offers better access to academic researchers, as well as Access Awards for special projects to those with even deeper access needs. It includes a larger share of the fair-share queue accessible through the Open Plan, access to additional systems via the Premium Plan, a private slack channel for collaboration with other researchers in the program, and more. Learn more at the IBM Quantum for Researchers web site.
Are there geographies from which I cannot use this service?
This service is not available in all geographies. For more information, contact IBM. .. raw:: html